Burst pipes, boiler breakdowns, blocked drains or gas leaks. We are the 24/7 emergency plumber that covers WA10, WA11 and WA12 with a guaranteed 30 minute response. Gas Safe registered, our own engineers, fixed rates from £80.
From £80/hour · 1 hour minimum · Fixed rates
Some St Helens plumbing problems need an immediate call. Others can wait until morning. Here is how to tell which is which.
Not sure? Call us and we will tell you straight. 0151 558 0334
Fixed rates with a 1 hour minimum on every St Helens call-out. No hidden charges. Parts at cost. The price we quote is the price you pay.
St Helens has a distinct mix of homes built across five different eras, each with its own plumbing quirks. Our engineers have worked on hundreds of St Helens homes and know what to expect before they arrive.
The dense terraced streets of WA10 were built for Pilkington Glass workers and the wider industrial workforce in the late 1800s and early 1900s. These homes share traits with their Liverpool cousins: gravity-fed hot water from cold tanks in the loft, original or once-swapped copper pipework, and drain layouts built for a different era. Many WA10 terraces have been split into HMOs over the decades, and these multi-let homes can throw up tricky faults where a problem in one flat hits water supply to several others. We handle HMO call-outs across WA10 often and know the extra complexity they bring.
Haydock is mostly post-war semi and detached housing, much of it built between the 1950s and 1970s. Homes of this era used copper pipework that is now reaching the end of its design life in many cases. Boilers in these homes are often the original 1970s and 1980s back boilers or early combi units that have outlived their working life. Rainford by contrast has a mix of older village homes and newer private estates. We work on Haydock and Rainford often and carry stock for the most common faults found in this era of housing.
Newton-le-Willows is a market town with a varied home mix. The streets around Earlestown station hold Victorian and Edwardian terraces with older plumbing layouts. The outskirts of Newton have large private estates built from the 1980s onwards with modern combi boilers. The M6 corridor around Newton has also seen big growth in business and logistics sites, and we cover 24/7 commercial plumbing across WA12 at the same fixed rates as our home service. Newton also has more buy-to-let homes than much of St Helens borough, and we work with landlords and letting agents across WA12 to keep gas safety up to date.
The villages around St Helens town, including Billinge, Seneley Green and Thatto Heath, have a mix of older cottage homes and 1960s to 1980s local authority housing. The former mining areas here have older heating that predates the spread of combi boilers. Many homes still run vented hot water cylinders and older heating set-ups that need an engineer who knows how they work. Billinge in particular sits on the boundary with Wigan borough and the housing stock here shows that split between the two areas.
The plumbing faults we attend most often across WA10, WA11, WA12 and surrounding areas.
Common in WA10 Victorian terraces where loft tanks and outdoor pipework have never been insulated. We stop the leak, repair or swap the bad section and check for hidden water damage before we leave your St Helens home.
From old back boilers in WA10 terraces to modern condensing units in Newton-le-Willows, we diagnose and repair on the same visit. Most St Helens boiler call-outs are sorted on the first visit with parts from the van. Gas Safe engineers only.
Stop flushing and call us. Old clay drainage across WA10 is prone to root ingress and scale. We use proper clearing kit on every drain blockage job. Most St Helens drain blocks are cleared on the same visit.
If you smell gas, get out and call Cadent Gas on 0800 111 999 first. Then call us. Gas safety make-safe visit is FREE. Gas Safe registered engineers only on all gas work across St Helens.
Leaking radiators, pipes under sinks, toilet cistern failures and valve issues. We find the source fast and repair or swap the part before it causes water damage. Most major leak call-outs in St Helens are sorted within 60 minutes.
Heating failing is a priority in cold months. We check pump, motor valves, thermostats and pipework on every heating call-out across St Helens. Priority response for elderly and vulnerable people in WA10, WA11 and WA12.
Not an emergency? We cover the full range of plumbing and heating work across WA10, WA11 and WA12.
Fast emergency response across WA10, WA11 and WA12 every time.
A real person answers 24/7, no voicemail and no automated system. We give you safety advice while dispatching a Gas Safe engineer toward your St Helens home.
Our own Gas Safe engineer dispatched right away. Average response 30 minutes across St Helens. We text you the engineer's name and likely arrival time so you know who is coming.
We find the fault and explain it clearly. Written quote before any work begins. No pressure, no upselling and no surprises on the invoice. The price we quote is the price you pay.
We fix it using parts from the van. Most St Helens emergency jobs are sorted on the first visit. We test everything and clean up before leaving.
Gas Safe registered, our own engineers, WA10, WA11 and WA12 covered 24/7.
We guarantee a 30 minute response to WA10 town centre, WA11 Haydock and Rainford, and WA12 Newton-le-Willows. We know the roads across St Helens borough and carry common parts on the van to fix on the first visit.
Weekdays £80/hour, weekends £120/hour, out of hours £150/hour. 1 hour minimum, then 30 minute blocks. Parts at cost. Written quote before work begins. No hidden charges and no call-out fee.
Many firms take the call and then dispatch whoever is free. We do not. The engineer who turns up is our own staff. Trained, vetted, insured, Gas Safe registered. Same one every time.
St Helens has a high share of Victorian, Edwardian and mid-century homes. Our engineers know how these systems were built, what tends to fail and how to fix it without selling you a swap you do not need.
No voicemail. No automated system. A real person answers within 3 rings at any time of day or night. Christmas Day, bank holidays, 3am on a Sunday. Call us right now to confirm it.
All our work carries a full 12-month guarantee across St Helens and surrounding areas. If anything we fix fails within 12 months due to our work we come back and sort it at no charge.
Real Google reviews from across our coverage area
Great company, came within 30 mins for emergency burst pipe, couldn't praise them enough!
Fantastic service, less than two hours after phoning up to order a new shower the job was done. The young man who fitted it was a credit to himself. I would highly recommend this company.
Excellent service.
24 hour plumber St Helens. Fixed rates from £80. 30 minute response. Gas Safe registered.
CALL 0151 558 0334Follow these steps while our engineer makes their way to you.
We cover St Helens town centre and all surrounding areas. WA10, WA11, WA12 and WA9. 24 hours, 365 days a year.
St Helens has a large and growing private rental sector, especially across WA10 and WA12. Here is what Merseyside landlords need to stay on the right side of the law.
Legally required every 12 months on all rented homes. Same-day CP12 certificates available across St Helens from £80. Combined with boiler service for £175.
Book Gas Safety CertificateBurst pipe, boiler failure or blocked drain at your St Helens rental. Your tenants call us directly. We attend, fix and send you a full report. Works with all St Helens letting agents.
Discuss Landlord CoverWe cover St Helens, Liverpool, Wirral and Formby. Same Gas Safe engineers, same fixed rates, same 30 minute response across the whole region.
Straight answers to what St Helens homeowners ask most.
We guarantee a 30 minute response across St Helens and surrounding areas. WA10 town centre is typically reached in under 25 minutes. Newton-le-Willows, Haydock, Rainford and Billinge are around 30 to 35 minutes. We know the roads across St Helens borough and are on our way as soon as you call.
We cover WA10 St Helens town centre and Eccleston, WA11 Haydock and Rainford, WA12 Newton-le-Willows and Earlestown, WA9 Thatto Heath and Sutton, WN5 Billinge and surrounding villages. If you are within the St Helens borough boundary and surrounding area, we cover you.
Fixed hourly rates with a 1 hour minimum. Weekdays 9am to 5pm: £80/hour. Weekends 9am to 1pm: £120/hour. Out of hours, nights and bank holidays: £150/hour. After the first hour we charge in 30 minute blocks. Parts at cost. Written quote before work begins.
No. Every engineer we send to your St Helens home is our own directly employed staff. We never use sub-contractors or agency workers. You get the same trained, vetted, insured Gas Safe engineer every time, wherever in St Helens you are.
Yes. All our engineers are Gas Safe registered. It is illegal to work on gas appliances without it. Verify our registration at gassaferegister.co.uk. Gas safety certificates are given for all gas work carried out in St Helens.
Yes. We work on older back boilers, vented hot water cylinders and gravity-fed heating systems often. These remain common across WA10 Victorian terraces and older homes through the borough. We will tell you straight whether a repair is worth it or if a swap would save you money long-term.
Yes. All our work carries a full 12-month workmanship guarantee. If anything we fix fails within 12 months due to our work we come back and sort it at no charge. This covers all homes across St Helens and the surrounding areas we serve.
Yes. CP12 gas safety certificates from £80, same day where needed, across all St Helens postcodes. Combined boiler service and CP12 from £175. We work with both individual landlords and letting agents across WA10, WA11 and WA12. For your legal duties as a landlord see the NRLA gas safety guidance.
Every engineer we send holds all of the following. All gas work is registered with Gas Safe Register.
St Helens has a big share of Victorian and Edwardian terraced housing, especially across WA10. These homes were built with gravity-fed water systems using cold tanks in the loft. In freezing weather, those loft tanks and the pipes feeding them are very prone to freezing and bursting, especially where loft insulation has been added over the top of the tank rather than under it. Our engineers know these systems and know exactly what to look for on a burst pipe call in the older parts of St Helens town.
Yes. The ECO4 government scheme funds boiler swaps and heating upgrades for eligible homes including those on certain benefits and low income homes. St Helens has a high share of eligible homes across WA10 and WA9. We can check if you qualify and run the application for you as part of a new boiler or central heating fit. See our central heating St Helens page for more detail.
Always check Gas Safe registration before any plumber works on a gas appliance or boiler. This is not optional and it is illegal to work on gas without it. Verify any firm's registration at gassaferegister.co.uk. Ask clearly whether the engineer who arrives will be their own staff or a sub-contractor. Ask for a written quote before any work begins. A legit firm will agree to all three without hesitation.
Yes. United Utilities supplies mains water across St Helens borough. If you have no water pressure and your neighbours are also hit, it may be a network fault rather than a household one. Call United Utilities on 0345 672 3723. If only your home is hit, call us on 0151 558 0334 and we will find out whether the fault is at the meter, the supply pipe or inside your home.
30 minute response. Fixed rates from £80. Gas Safe registered. Our own engineers. Covering WA10, WA11, WA12 and all surrounding areas.
Gas leak? Call Cadent Gas on 0800 111 999 first, then call us.